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FAQ

How will the delivery be done?

We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city which ensures timely and accurate delivery to our customers.

How much are the delivery charges?

We offer free delivery to our customers.

What is the minimum order for delivery?

There is no minimum order for delivery

How can I give feedback on the quality of customer service?

Our customer support team constantly strives to ensure the best shopping experience for all our customers. We would love to hear about your experience with munafa mart. Do write to us at info@gparetail.com in case of positive or negative feedback.

How do I change or cancel an order already placed?

There is no way to change or cancel orders online, so please review your order carefully before clicking “place your order.” Should you notice an error immediately after submitting the order, please contact us by phone or email with your confirmation number so that we can make the necessary changes or cancel the order from shipping.

What cities and locations do you operate in?

We have 9 stores operating all around New Delhi.  Mukherjee Nagar,  Neb Sarai, Kalkaji 1&2, Lajpat Nagar, Model Town, Chattarpur, Malviya Nagar.

Are there any hidden charges I should know about?

No, the price listed on the product page is all you pay. No Octroi, no additional sales tax, and no other hidden charges.

How do I apply for career opportunities with Safeway?

Please visit the Careers section of our website.

Is my personal information kept confidential?

Yes, your personal information is treated in accordance with our Privacy Policy.

Is there any membership discounts you provide on purchase?

Being a Munafa Member will always be beneficial, because you will enjoy an extra 2% discount after all the existing offers. Also you get 1 point which is equal to 1 Re on every purchase of Rs50.

What safety and quality standards do you follow?

All our products are thoroughly researched and evaluated. They will never contain artificial preservatives, colors, flavors, sweeteners, high-fructose corn syrup, added hormones, or hydrogenated fats. We share good information about our products to help you choose wisely. We always put the health of our customers and our communities first.

Which is the nearest store to my place?

You can find it in the store locator of our website.

What are the different brands available at the store?

You can check that in offers section which mentions the brands and the wonderful discounts running.